To keep up with the rapid change and to stay competitive in the digital age, telecommunications giant Vodafone realized that it had to transform and streamline its SCM operation to become world-class in terms of efficiency and agility. Vodafone was able to use Celonis Process Mining – a revolutionary big data analytics technology – to uncover hidden inefficiencies, automate and streamline supply chain processes. According to Israel Exposito-Peraza, global process lead for Big Data process mining at Vodafone, the company was able to cut process costs by 11% (reducing the cost per purchase order from $3.22 to $2.85 – a world class number), reduce time to market by 20% and achieve 100% process transparency in less than six months.
While most supply chain professionals probably feel like they have a good grip on their business processes, the reality is often much different. Take the purchase-to-pay process for example. It’s entirely possible – and even likely – that the majority of the time this process is not executed as it was designed.